Questions about your Histolab invoice
Why have I received an account from Histolab?
Histopathology (tissue biopsy pathology) is a labour-intensive, minimally-automated branch of Pathology. Histolab is a private specialist pathology provider, and as such does not automatically bulk-bill its services.
When is my account payable?
Your account is payable within 14 days, and may be paid by one of the following methods:
Can I pay my invoice online?
Secure online payment where your information is protected.
Enter your name and invoice number.
Visa and Mastercard accepted.
Can I pay by direct deposit?
Pay via your bank account using the account details provided on your invoice.
Please use your surname and invoice number as reference.
Receipts will be mailed.
Can I pay by phone?
Call 03 9852 8622
Visa and Mastercard accepted.
Where can I find billing and health fund information?
For current fees and health fund arrangements, please call 03 9852 8622.
Who receives my biopsy results?
Please be aware that the results from your biopsy specimen will be delivered to your specialist doctor, with a copy to your GP if so requested, and to the relevant Hospital Information Service (if the specimen was obtained as an inpatient). They are the only authorised recipients of our reports. Please contact them directly to discuss these results.
Who can help with an online payment?
For further assistance, please call us on 03 9852 8622 during office hours Monday to Friday 9am to 5pm.